Meet Our Team


Mandy Arnold, JD, MBA, MHA

CEO & President

Laury Eberhard

Boutique Manager

Anna Erickson

Boutique Assistant Manager

Matt Jermann

Mobility Manager

Diana Pechous

Member Care Assistant

Robert Candella

IT Manager

Bud Otis

Business Development Director

Linda Prochaska

Upper Shore Site Director

Christie Rottman

CFL Service Navigator (Mid-Shore)


Yanny Silva Rosario

Director of Operations & HR

David Grabelle

Boutique Manager

Sharon Smith

Director of Transportation

April Stup

RSVP Director

Terri Riddle

Finance Manager

Heather Hollins


Dawn Hessler

Frederick Office Coordinator

Peggy Troiano

Upper Shore Office Coordinator

Heidi Bresee

CFL Service Navigator (Hagerstown)


Gary Pongratz

Director of Programs

Derek Roper

Boutique Assistant Manager

Steve Weakland

Mobility Assistant Manager

Sharon Zentgraf

Director of Member Care

Jessica Lewis

Communications Specialist

Randy Gray

Frederick Site Director

Diana Modelski

Frederick Boutique Manager

Nita Webster

Upper Shore Volunteer Outreach