FY2012 Program Summary
Partners In Care Maryland (PIC) is a community nonprofit empowering older adults to remain independent in their own homes. With 2,400 members at four sites across Maryland, PIC uses a time-exchange concept at its foundation. We build community, support seniors’ economic well-being, and engage people to help each other with the myriad tasks of everyday living. Volunteer members earn “credit in the bank” for using their time and talents, and in exchange, receive help back from the community when they need it. Our programs support individuals and families, relieve some of the stress on caregivers, reduce hospital admissions, delay nursing home placements, and provide critical services during a time of government cutbacks.
Programs and Services:
Ride Partners,our transportation program, provides arm-in-arm rides to take people to medical appointments, to pick up prescriptions and groceries, and to run errands. Using their own cars, volunteer drivers provided 8,657 rides in 2012. Many of our drivers are on fixed incomes, so gas reimbursement is available.
Our Mobility Bus program provides affordable wheel-chair accessible and on-demand transportation. Services include rides to social events for people in wheelchairs, non-emergency medical transportation, and caregivers accompanying riders.
Repairs With Care, our repair program, helps people maintain their homes for safe and independent living. Repairs include fixing leaking faucets, painting, changing lights, and building railings. We also install safety equipment, such as shower seats, toilet risers, and grab bars. Handymen and women completed 387 jobs in FY 2012.
The Boutique, our thrift store, sells upscale, resale clothing, jewelry, accessories, books, and furniture. The store provides 30% of the revenue for our programs, and enables people to make donations and give back to the community. The Boutique is a thriving social enterprise and microcosm of Partners In Care “in action.” About 80 volunteer workers contribute their time and varied talents to the business each week.
Emergency Kits for Seniors, our emergency initiative provides essential supplies for sheltering-in-place, whether during a power outage or other emergency. Kits include three days of nutritious food in single-size, easy-to-open containers, water, an AM/FM radio, flash light, batteries, a checklist and safety advice. Supplies are replenished for freshness and to provide another social interaction.
Member Care, our program of person-centered support and advocacy, supports economic security, combats social isolation and promotes community engagement and volunteerism. The Member Care team completed 571 tasks in FY 2012, including help with forms and applications, such as Benefits Check-Up. We provided opportunities to combat social isolation with volunteer activities and gatherings such as our Warm House initiative, which brings people together in their own neighborhoods for conversation, camaraderie, and creative projects, including Art With a Heart. New relationships are made and services exchanged in a ‘virtual’ community to support everyone for a richer, healthier life.
In addition, we provide a sense of security to those members living alone and to their families with Lifeline, a personal emergency response system which helps older adults live safely at home and enables them to contact critical help instantly if needed.
The value of the fundamental concept of reciprocity is clear when you consider that our programs generated 30,101 hours of service in our community, and our members helped Partners In Care with fundraising, office help, outreach, and numerous other tasks, supporting program operations 5,854 times in FY2012. It is because we build community and the sense that we-are-all-in-this-together that we accomplish so much when resources are scarce.